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When you are getting ready to move, here are some resources and their contact information that will help you with your move into or out of a property in the Chicago Area. In general, you can contact them before your move by setting a date ahead of time.
- As a seller, you would want to contact them to set a termination date for your utilities and services on a particular date (usually your closing date, but sometimes earlier or later).
- As a buyer, you would want to contact them to start services or maintain your utilities on a certain date (usually your closing date, but sometimes earlier or later).
Telephone / DSL AT&T (Formerly SBC) TELEPHONE COMPANYSome services may require the telephone company to schedule a technician to hook up the line in order for service to be active within you new home or to terminate if you are leaving your home. It’s best to give yourself a bit of lead time and schedule things ahead of time.
| Customer Service | |
| Hours of Operation | Weekdays from 7:30 am to 6 pm Central and Saturday from 8 am to 5 pm Central. |
| Service Center | 1-800-244-4444 |
| Order Products and Services | |
| AT&T Yahoo!® DSL | 1-877-722-3755 |
| For online technical support for DSL or Dial-Up Internet services, please visit our help site. | |
| AT&T Yahoo!® Dial | 1-866-722-3425 |
| Digital Satellite Television Orders | 1-800-750-8400 |
| All other services | 1-866-999-6781 |
Website: www.sbc.comNew service can be requested online by going to http://www.sbc.com/gen/general?pid=1080&cdvn=localize&prod-snip=res_order_new_phone_service
Local Cable TV / Cable Modem
COMCAST CABLETel: 1-800-COMCAST Website: www.comcast.com
RCN CABLETel: 1-800-RING-RCNWebsite: www.rcn.com
Gas Service (heat, cooking, electricity)
Utilities may require at least one week’s notice to start or stop your services. If someone was already living in the property before, then you may have everything running, but they are not contacted you have service interruptions or incorrect billing that you are responsible for.
NICOR GASTelephone: 1 888 Nicor4uWebsite: www.nicor.comNew service requests: http://www.nicor.com/en_us/nicor_inc/contact_us/moving_in_or_out.htm
PEOPLE’S ENERGYEmergency Tel: 1-866-556-6002 (Chicago) 1-866-556-6005 (Suburbs)Tel: 1-866-556-6001 (Chicago) 1-866-556-6004 (Suburbs) New service request online: http://www.pecorp.com/residential/res_sectiondetail.asp?PAGE=residential_start_new_service
U.S. POSTAL SERVICEThe United States Postal Service can be contacted to have mail forwarded to your new address from your old address. This can be processed online at https://moversguide.usps.com/?referral=USPS
You would want to do this shortly after the completion of your initial load processing, attorney review and property inspection. There are times where it can take 3-6 weeks for a mail forwarding order to begin processing.Tel: 1- (800) 275-8777
LOCAL BANKS
If you don’t already have an account from one of these three major banking institutions, their websites allow you to open many account types online. If you are moving for a different state or out of the area, many retailers including grocery stores may not accept your out of state checks and the ATM may not be conveniently located in the new place of residence.
Harris Bank 1-800-546-6101 www.harrisbank.com
Chase Bank 1-800-935-9935 www.Chase.com
Bank of America 1.800.432.1000 www.BankofAmerica.com
CHICAGO TRANSIT AUTHORITY
They can help you obtain and order commuter passes for rides on the CTA Buses or Elevated Trains (EL). The pass programs often saves move over the long run and the system is convenient to use and readily available in most downtown neighborhoods.
Tel: 1-312-836-7000www.transitchicago.com
Please feel free to contact your closing team at C&C Realty Group, Inc. www.LoftsNHomes.com should you have any questions or require additional assistance/ referrals not listed here. Telephone number: 1-888-802-5888E-mail: Info@LoftsNHomes.com
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